Return Policy

Wooney Dog stands behind our products because they are made using the highest quality recycled materials that are non-toxic, free of latex, lead, BPA & phthates. 

Wooney Dog has a 28 day return policy from the date the toys or merchandise are ordered. You must contact us within the 28 day period to be eligible. We reserve the right to issue a refund, replacement or alternative product based on each individual situation. There is a one-time replacement or refund per household. We do not currently offer replacements or refunds for international orders.

Please remember that no dog toy is fully indestructible, including our Wooney Dog Toys. If you are not completely satisfied with your purchase we urge you to contact us as soon as possible so we can work to find a solution that makes you happy.

Fill out the form below to contact one of our customer service representatives. Once the return request is received we will get back to you within five business days.

You will need your order # provided to you at time or order and also in your order conformation email and a minimum of one photo of a damaged toy to complete the form below.